At BlackHawk Surveillance, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications, including SMS messaging.

Information We Collect

We may collect the following types of information:

  • Name, phone number, email address, and service address

  • Information provided via forms, appointment bookings, and service requests

  • Communication preferences, including SMS opt-ins

  • Device/browser data for security and performance monitoring

How We Use Your Information

Your information is used for:

  • Scheduling and confirming appointments

  • Providing security system quotes, updates, and support

  • Delivering promotional offers (only with your explicit consent)

  • Improving customer experience and service quality

  • Internal analytics and operational needs

Text Messaging & Mobile Data

We value your trust and follow strict guidelines when it comes to mobile data:

- No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
- Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
- If your policy mentions sharing personal information, add this disclaimer:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data Security

We use secure servers, encryption, and internal access controls to protect your data. However, no system is 100% secure, and we encourage users to take proper precautions when sharing sensitive information online.

Your Rights & Choices

You have the right to:

  • Request access to your data

  • Correct or delete your information

  • Opt out of marketing communications at any time

  • Stop SMS messages by replying STOP at any time

Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

📧 info@BlackHawkLI.com
📞 888-257-5702
🌐 www.BlackHawkLI.com